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Browse more information about Nationwide Windows, should you wish to find out even more information or have a specific question not answered here, please do not hesitate to contact us.
All Nationwide employees are required to carry proof of their identity. Please do not allow anyone into your property unless they can show an Identity Card.
Our site operatives also wear uniforms with the Nationwide Windows logo clearly visible. If you have any doubts about the person’s identity do not let them into your home, and immediately call the freephone numbers you will have been given.
Yes, we need to have access to both inside and outside your property.
No problem. Just contact us on any of the numbers you’ve been given or call the RLO. We will then re-arrange a new appointment at a time convenient to you.
No problem. Just contact your RLO who will be happy to fit in with your commitments. We will always work with you if you have a problem so please call us.
Our installers recognise that some people will not be able to do this, and will be more than willing to move it for you, so please don’t worry.
You will normally be given at least 7 days’ notice of installation, but if this is not sufficient for your employer, please contact your RLO.
It depends on the scale of the works. For a typical house window and door replacement project, we aim to complete within 1 day but cannot guarantee this. Your RLO will be able to advise you on this.